Privacy Policy

About this privacy policy

‍1.1. Luxury Charters Mexico respects your right to privacy and is committed to safeguarding the privacy of our clients and website visitors. We adhere to the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). This privacy policy sets out how we collect and treat your personal information.

1.2. To the extent applicable for the European Union (EU), we comply with our obligations set out under the EU General Data Protection Regulation (GDPR).

1.3. "Personal information" is information we hold which is identifiable as being about you.

1.4. Any reference to “Luxury Charters Mexico”, “we”, “our”, or “us” means Luxury Charters Mexico. Any reference to “you”, “your” or “visitor” means you as a user of our website located at www.luxurycharters.mx or our associated services.

Collection of personal information

‍2.1. We collect personal information from you to provide you with our services.

2.2. We may ask for personal information such as your name, phone number, and email address to provide support services, mailings, sales and marketing actions, and fulfill our contractual obligations.

2.3. Luxury Charters Mexico collects information as necessary for the purpose of your interaction with us.

How we collect your personal information

‍3.1. We collect personal information from you in various ways, including electronically or in person.

3.2. This collection might occur when you fill out a form, give us personal information in person, via social media, online communication, phone, email, or other correspondence.

3.3. We may also receive personal information about you from third parties, safeguarded by this privacy policy.

Use of your personal information

‍4.1. We use personal information for purposes that you consent to, including to:

(a) provide our services;(b) administer our business activities;(c) research and develop our services through data analytics;(d) provide information about our services;(e) improve our services and understand your needs;(f) communicate with you in various ways including email, SMS, or mail;(g) investigate any complaints.

4.2. Withholding personal information may hinder our ability to provide services or respond to your query.

Legal basis for collection and processing

‍5.1. We adhere to the GDPR for individuals residing in the European Union (EU).

5.2. Depending on the situation, Luxury Charters Mexico may act as a 'processor' or 'controller' as per the GDPR.

5.3. We determine the purpose and means of processing personal information as a data controller.

5.4. As a data processor, we process personal information on behalf of the controller.

5.5. We collect personal information based on your express consent, legitimate interest, contractual commitment, or legal obligation.

5.6. Your data is collected safely and securely for specified purposes.

5.7. We store personal information only as necessary.

6.1. We don’t collect “Sensitive Personal Information” under the GDPR without explicit consent.

5.8. We don’t knowingly collect personal information of individuals under 13 years. If you’re below 16, please obtain parental consent as per the GDPR.

Disclosure of your personal information

‍6.1. We may share personal information with certain parties for specific purposes outlined in this policy.

6.2. Third-party service providers will treat your data confidentially and in line with this privacy policy.

6.3. If you’re in the EU, we only share your personal information where you have given us your explicit consent.

6.4. Sometimes, legal obligations may require us to disclose personal information.

6.5. Your data might be stored, processed, or transferred, including electronically, outside of Australia by our GDPR-compliant data processors.

6.6. Business changes might lead to the transfer of databases containing personal and non-personal information.

6.7. Providing personal information means you consent to disclosures outlined in this policy.

Security of your personal information

‍7.1. We prioritize the security of the information you provide.

7.2. Data processors employed by us adhere to GDPR requirements.

Access to your personal information

‍8.1. You can request personal information details as per the provisions of the Privacy Act 1988 (Cth).

8.2. Contact us to access, correct, or update the information we hold about you.

Your rights under the GDPR

‍9.1. If you reside in the EU, you have certain rights under the GDPR, which Luxury Charters Mexico respects.

9.2. You have rights like accessing your personal information, correcting it, deleting it, restricting its processing, reusing it, and objecting to its use.

9.3. To exercise your GDPR rights, please contact us using the details in this Privacy Policy.

9.4. Identity verification might be required before addressing your requests.

Collection of non-personal information

‍10.1. When visiting www.luxurycharters.mx, we may collect aggregated data like browser type, operating system, and referring website.

10.2. Cookies

‍We use cookies to enhance the user experience, analyze website traffic, and potentially serve targeted ads via services like Google AdWords.

10.3. Third-party sites

‍We might link to other websites. We’re not responsible for their privacy practices.

Disclaimer

‍Using this Website is at your risk. We strive to protect personal information, but we can't guarantee complete security.

Complaints about privacy

‍Please contact us if you have any privacy-related complaints.

Changes to privacy policy

‍This policy might change over time. Check occasionally for updates.

Contact

‍For privacy-related queries or to access personal information, contact:

Email: hello@luxurycharters.mx

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